altcom aces year 3 ISO 9001 audit for Software Design & Development Services
In November 2007 altcom underwent an external audit to assess its ISO9001:2000 procedures for "software design and development". This was altcom's 3rd year as an ISO9001 certified company so it was a full 2 day audit by ICRA accredited auditors. altcom Director Dr Andy Jupe set up and oversees the Quality System at altcom so was understandably anxious to see whether the systems and procedures that he had put in place were delivering.
The result of the audit was a clear pass with no major or even minor non-conformances. Andy Jupe was delighted:
Having ISO9001:2000 for software design as well as development means that we had to undergo a very detailed 2 day audit. If there are any problems with your procedures and systems they will be apparent to the auditor. So that fact that we passed with flying colours is a real credit to the team. It reflects well on the way we work and the quality of the services and systems we deliver. Apparently it is highly unusual to have no non-conformances.
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Throughout the project, the team at altcom couldn't have been more helpful. They coached and advised us to the point at which they provided training for the Content Management System and like good parents they continue to be in the background ready to give support when required. I'm really excited... read more
Robbie Lowes
Project Taunton Coordinator
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