Design and Build of the ScotRail Website
Designing and building the website for the national railway of Scotland was an inspirational journey from a blank canvas to go-live in a few short months. The deadline was fixed by the government and the old website belonged to the previous franchise operator so the go-live date was absolute.
The brief was courageous but demanding as they wanted to move forwarded the industry standard for websites.
The scope and scale of the project was as you might expect, vast. "Design and build" of an enterprise website covers a multitude of processes so here are a few of the major items that were delivered by altcom:
- The visual interfaces needed to work efficiently and responsively from desktop to mobile - there is no separate mobile site (but there is a mobile app).
- The system had to seamlessly integrate with a whitelabel version of the thetrainline.com ticket system. Additional integrations included JourneyCheck, National Rail Enquiries and numerous other third party systems.
- The hosting was enterprise scale and needed to cope with huge traffic with sudden spikes and provide for full disaster recovery should the unthinkable happen. We designed and managed the deployment of the code to this comprehensive High Availability enterprise hosting solution. Hosting configuration needed to help make the site blisteringly quick so Varnish and Redis are part of the mix.
- We provided the structural design and coding for a cloud based load balanced "launch offer" website that could handle the giveaway of £1 million worth of tickets.
- Staff needed training in the new CMS so we documented, trained and created short training videos covering all the key tasks.