web design & development, software, microseismics

Hello. We create digital experiences. Our work encompasses Enterprise Web Platforms, Mobile Apps, UX Design, Digital Marketing, HA Cloud Hosting, SEO and Bespoke Software. We work in sectors as diverse as Transport, Energy, Higher Education and Tourism. We're dedicated, passionate, multi-award winning, ISO 9001 certified and would love to make your next project our best yet.
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Creative with code since 1995

A taste of our recent output

We've selected a few of the web, app and software projects we've worked on recently to give a flavour of our work and approach. If you want to know more then please get in touch.

Abellio

Features
Video background, fully responsive, line animation technology
Client
Abellio
Links
www.abellio.com
Year
2014 - initial website. 2018 - full redesign.

Abellio operates train and bus franchises across the UK and Europe.  At the time of the website delivery they operated Greater Anglia and Northern Rail, amongst others in the UK. In October 2014 they were awarded the ScotRail franchise.  In 2013 Altcom won the tender to redesign and build their main corporate website and deliver a completely responsive web presence that was capable of hosting multi sites, whilst handling sub-sites in different languages.

In 2018 altcom were asked to completely redesign the website to include a subsection on Abellio in the UK and build in bespoke animated line drawings from their new brand vision.

Altcom was also responsible for specifying and commissioning the hosting, and optimising the server performance using the Varnish proxy caching server and opcode and object caches like Memcache.

The website was built using an Open Source web development framework.

ScotRail

Features
Cloud Hosting, Web Platform, Responsive Design, High Availability
Client
Abellio ScotRail Ltd.
Links
www.scotrail.co.uk
Year
2015, 2016, 2017, 2018

Website design and build for Scotland's railway

Designing and building the website for Scotland's railway was an inspirational journey from a blank canvas to its launch in just a few short months.

The brief was courageous but demanding and the deadline was absolute - the 2.00 am launch time was fixed by Transport Scotland and the old website belonged to the previous franchise operator. Failure was not an option.

The project

The scope and scale was vast. Design and build of an enterprise website covers a multitude of processes, and the site has to integrate seamlessly with numerous third party systems. These include three white label ticket booking engines, live train running and disruption information, interactive network maps, with systems for Smartcard and account management. The list goes on.

The hosting is enterprise scale. The site must cope with huge traffic which can spike suddenly, and deal with the unthinkable. We delivered the initial solution to a hypervisor based system across two data centres then, more recently, migrated it to AWS.

With no separate mobile site, the visual interfaces are required to work efficiently and responsively from desktop to mobile. The existing content belonged to the previous franchise which meant that all copy and assets were created from scratch. Our in-house design and content teams worked closely with ScotRail to deliver in the space of six weeks. We documented all the key content management tasks and created short training videos. Additionally, we ran a series of pre and post launch training sessions in Glasgow.

Alongside the main site, we provided the structural design and coding for a cloud based, highly scaleable 'launch offer' website that could handle a giveaway of £1 million worth of train tickets within a few hours.

Since launch we have been working on a series of projects, including delivery of an online customer portal, Smartcard sign up, a Club 50 Smart photocard, campaigns and app integrations.

Falmouth University

Features
Responsive, touch enabled, Amazon Web Service
Client
Falmouth University
Links
www.falmouth.ac.uk
Year
2006-2013, 2013, 2018

December 2018 update - new design and architecture from external agency built and integrated by altcom on an upgraded platform

2012 A new design and new platform

Falmouth University is a creative multi-arts institution that achieved full university status in December 2012. It undertook a full re-branding exercise and we were asked to design and build a new website to incorporate their new identity and set them apart from, and ahead of, the competition. The site went live in May 2013.

Major award winner

Heist Awards 2014 The website won the silver award for Best Website in the 2014 Heist Awards for higher education marketing. The Heist Awards are the premier measure for marketing in the sector; the higher education equivalent of the Oscars.

The project

We built the website in an Open Source digital platform with a mobile-first design and a touch aware Javascript layer. The project covered:

  • Information architecture development
  • User interface design
  • Content migration
  • System build and testing
  • Cloud hosting
  • Training
  • Maintenance and support

Its responsive layout was designed to work seamlessly across desktop, mobile and tablet devices. Extensive research went into the UX and Information Architecture to ensure the whole experience was evidence based and built for the primary target market.

We built back-end tools to create the interactive 'content walls' using drag and drop functionality. This allows direct association and dynamic pull through via taxonomical relationships (hierarchical tag sets). The site has an extremely flexible and powerful tool for building filterable 'views' of the content which includes news, alumni profiles etc. The system was developed to make uploading images as simple as possible, automatically resizing images to the correct size for responsive delivery, with automatic and manual cropping options.

Microseisgram

Features
Feasibility & network design studies, Data QC & processing Consultancy, Data acquisition, R&D support, Training services, Bespoke software development
Client
Several international petrochemical companies including Total & Chevron
Links
www.microseisgram.com

Altcom provides software, services & consultancy for microseismic, induced seismicity & frac mapping analysis to the geothermal & hydrocarbon industries.

Microseisgram is a platform independent software package developed by Altcom. It provides enhanced microseismic data processing & Quality Control (QC) capabilities. It is used by operators and researchers around the world enabling them to make the most of the data they have gathered.

Find out more

Train apps

Features
RDT Part 11, ITSO, Real-time Journey Planning, Live Departure Boards
Client
Abellio ScotRail Ltd, Abellio East Anglia Ltd, West Midlands Trains Ltd
Links
www.scotrail.co.uk/plan-your-journey/free-scotrail-app
www.greateranglia.co.uk/travel-information/journey-planning/mobile-apps
www.londonnorthwesternrailway.co.uk/travel-information/mobile-app
Year
2017-2018

Mobile Apps for Train Operating Companies: Check. Search. Buy. Repeat.

Train apps are developed to make your planning and travelling by train easier.  Checking train times, prices and buying tickets are the basics but delivering these well across Android and iOS is always challenging.  The apps we provide for West Midlands Railway, London Northwestern Railway, ScotRail and Greater Anglia are based on a common core, which we created, so there is a constant process of cross fertilisation of ideas.

They are not 'white label' apps i.e. one size fits all. ScotRail already has near-field communication (NFC) on its Android devices to download Smart-enabled products onto an ITSO Smartcard.  It will soon have ITSO Host Card Emulation (HCE) which dispenses with the physical Smartcard entirely.  Greater Anglia and West Midlands Trains have m-tickets and barcodes with a Ticket Wallet built in.  Greater Anglia will have NFC soon and may go onto have HCE. West Midlands Railway and London Northwestern Railway have Real-Time Journey Planning combined with Live Departure Boards in the Live Trains interface.  As each Train Operating Company (TOC) develops a requirement, it is designed and delivered by us then discussed with the other train companies using an Agile 'continuous improvement' approach. User feedback is at the heart of this, which is managed via closed Facebook groups and close monitoring of reviews. It means the features and services delivered by the app are constantly refined and extended. Third party integrations in the app are also regularly upgraded as Abellio's partners add new features.

In addition to the coding and design of the four TOC apps, we design and manage the highly scaleable and robust Amazon AWS cloud hosting that services them.

The projects

ScotRail was the first customer app we developed in four months when the previous supplier announced they were leaving rail market. The brief was to create a like-for-like replacement with new styling. It needed to integrate with third party systems for live departures and train running information, and for buying tickets. For launch we added some new features to improve customer information. The home screen displays the rainbow boards from the ScotRail website so live disruption information is available and consistent across the website and app. The My ScotRail online account area was also added - so customers can order a Smartcard, view ticket purchases and manage their account straight from the app. Post launch, we utilised the NFC functionality on Android versions of the app ‚Äčto allow customers to load ScotRail Smart tickets and products directly onto their Smartcard.

Greater Anglia had the same issue. They needed a replacement app, but they also needed a ticket wallet to hold mobile tickets (using special industry approved security technology for m-tickets) and bar codes. This version, with additions, has subsequently been rolled out to the two West Midlands Trains apps. They share common core functionality but each has its own features and styling. The ticket wallet replaces the online account area, so mobile tickets can be bought and downloaded straight to the app. Furthermore, they integrate with third party systems to offer on-board entertainment.

For Abellio Corporate Travel we developed a tablet app to fulfil company Season Ticket Scheme tickets to ITSO Smartcards.  This is hosted within the client company offices and can be used by staff to download tickets to their Smartcard.  As with all the Smart integrations, we have worked closely with Rambus using their SDKs within the apps to deliver the solutions.

South Essex College

Features
Drupal, Responsive, 3rd party integrations
Client
South Essex College
Links
www.southessex.ac.uk
Year
August 2012 - 2018

South Essex College is a large Further and Higher Education college that required a robust CMS website that could manage all of their course information, and be used as a complete marketing tool. We were commissioned to deliver a complete redesign and rebuild that included development of a course management and CRM system.

The project

When building the site we knew that with many different user types and diverse administrative roles, the front and back-end of the system needed to be enterprise strength.  We used the Drupal 7 open source system to best meet the current and anticipated needs of South Essex College.  Effectively it was used as a development framework around which we integrated substantial bespoke code.

The website was designed to work across devices, including iPads, iPhones and other mobile platforms. To ensure the large amount of content was hosted effectively and securely, we commissioned a managed cloud server through Rackspace.

Outcomes

Working very closely with the College’s IT department we ensured a seamless transition from the old site to the new. The new site met the college’s objectives and resulted superior usability. The site is easy to navigate and is optimised for digital marketing and online applications. The next phase of the project is on-going with new modules and features being added all the time.

West Midlands Trains

Features
Web platform, App platform, APIs, Responsive
Client
West Midlands Trains Ltd
Links
www.wmtrains.co.uk
www.londonnorthwesternrailway.co.uk
www.westmidlandsrailway.co.uk
Year
2017

Three websites and two mobile apps for West Midlands Trains

Rail franchise mobilisations are always an exciting and a demanding challenge. Once the government has announced the new franchise there is limited time to get everything in place for a smooth transition.

At Altcom, we love a challenge; we ensured the project was delivered on time, and within the allocated budget.

Scope

In this case we had two full train sites to produce, an informational website, two full apps with train booking and ticket wallets, and splash screens for the ticket vending machines. And then there was the AWS high availability hosting and 'DevOps'. Integation of third party systems providing offers, events and news (using XML feeds and APIs) was also part of the project.

Abellio Corporate Travel

Features
Open Source Web Platform, Responsive, RTD Part 11, ITSO
Client
Abellio Corporate Travel
Links
www.abelliocorporatetravel.com
Year
2017

Abellio Corporate Travel (ACT) specialise in managing large scale Season Ticket Loan schemes of behalf of major UK companies.  The website needed to service employees and company scheme managers, and make the sign up process as simple as possible.  In addition to the website, we built a bespoke tablet app that allows ACT to deliver Season Tickets on ITSO Smartcards within the client company offices. The tablet app uses the Rambus RTD Part 11 SDK. Altcom also architected and manage the hosting.

London Transport Museum

Features
AWS, API, Responsive
Client
London Transport Museum
Links
www.ltmuseum.co.uk
Year
July 2009 - 2018

Design, build and hosting of the website, and a museum collections solution

We started working on small projects with London Transport Museum in 2009. We then migrated them into an Open Source CMS and created a fully responsive website that serves the iconic London Transport brand. 

In 2017 we developed a new online collections solution to interface with their IMS Collections Management System, to make it more accessible to researchers and the public.

Both the website and collections system are run in the AWS Cloud. The collections solution involves an IMS wrapper that generates JSON which is then consumed into a Mongo Database. Around this is a Flask API, which provides access to a website component that collects the data and displays it via direct browsing and search facilities. Due to the collection having a vast amount of records, a caching layer ensures its fast performance.

Scenic Rail Britain

Features
PHP, Javascript, Varnish, MySQL
Client
Association of Community Rail Partnerships (ACoRP)
Links
www.scenicrailbritain.com
Year
2017

Scenic Rail Britain’s website for ACoRP

Working closely with the Association of Community Rail Partnerships (ACoRP) we created a website to bring together the UK’s most beautiful and iconic train routes within a streamlined, user-friendly interface. The project scope included creating the logo and branding.

From conception to execution we strove to stay within the parameters of a detailed brief, creating a site around the concept of ease-of-use. With multiple admin roles, focus was put on creating an intuitive administration interface to support quick and easy site management. The front end of the website focuses on bold imagery and intuitive navigation tools. Overall the goal was to ensure the online experience captured the beauty of Britain’s scenic rail network.

Trinity Laban Conservatoire

Client
Trinity Laban Conservatoire of Music & Dance
Links
www.trinitylaban.ac.uk
www.blackheathhalls.com
Year
2014 - Present

As part of a longer term web upgrade project, Trinity Laban Conservatoire wanted to migrate an old Umbraco website into a new responsive layout that would work tablets and mobile devices. Interestingly the project did not involve a re-design at this stage - the existing visual appearance and functionality was to be maintained and replicated in Drupal. The project involved a great deal of careful planning and complex data migration with construction of responsive templates.

There were a number of design challenges moving to a responsive template and the data migration from Umbraco was complex. However, the project was delivered on budget for the client and within a few days of the original project estimate. Additionally, we set up and commissioned hosting on a Rackspace Cloud Server and a 'failover' mirror site on one of our own dedicated servers.

South West Coast Path

Features
Django, MapNik
Client
South West Coast Path
Links
www.southwestcoastpath.com
Year
2011, 2013, 2015, 2018

A powerful Python-based website for desktop and mobile

In 2011 we designed, built and hosted a website for the South West Coast Path, one of the UK's longest and most popular National Trails. The site integrates Google maps and Ordnance Survey maps so users can build, save and print walking itineraries.

In 2013 we launched a lightweight mobile version and are currently working with the client to make the website fully responsive. This will result in us being able to remove the mobile only version and move to a web app experience.

 

The project

We developed the interface and functionality around our Python based MapMentor system – an online mapping engine built on PostGIS and Django. It facilitates complex GIS searches and behind-the-scenes management of walking trails, and integrates with Google Maps, OS Maps and other base map systems.

We created a Walkfinder widget so users can filter walks to suit their preferences; short, circular or walks with a pub at the end(!), for example. We also integrated dynamically-generated Google Earth Fly-throughs and interactive elevation graphs so users can see what their walk involves. Finally, we created a printable version that integrates the selected walk with the appropriate Ordnance Survey map/s for users to print off and take with them.

Server optimisation

To cope with all this dynamic stuff and a vast number of users, we deployed the Varnish Proxy Caching server and set up the CloudFlare Content Delivery Network (CDN). This gave greased lightning performance improvements.

SEO

We built the system to be SEO friendly and it has proved to be so.  It is #1 or in the top 5 on Google for pretty much every key target phrase/term.

Going mobile

In 2013 we delivered a mobile version of the website which strips the site down to just the key features required by users to find walks. We plan to replace this with a fully responsive Progressive Web App version shortly.

 

Greater Anglia

Features
PHP, JavaScript, JSON, Varnish, Redis, MySQL
Client
Abellio East Anglia Ltd
Links
www.greateranglia.co.uk
Year
2016

Design, build and devops

In 2016 Abellio won the Greater Anglia franchise. We were engaged in August to deliver a fully operational enterprise website by mid October. We were able to draw on our experience with the ScotRail website build to hit the extremely tight deadline, which was set in granite by the Department for Transport. We had two months from brief to site launch.

The project

Our approach was to implement common design patterns across the ScotRail and Greater Anglia sites, on a common technical platform. Both sites are hosted separately but within the same overall environment, so we were able to use 'devops' design patterns. The sites needed to retain their separate identities but allow for cross-fertilisation of ideas, and the ability for each to benefit from improvements and functional development of the other.

Even with our ScotRail mobilisation experience, the project timescale was challenging. It required a disciplined and systematic approach, and smooth and regular communication with site commissioners to meet the requirements and deliver inside the deadline. There were many functional differences between the two sites.

Key aspects of the build

  • Common design patterns, functionalities and interoperability, designed to be applicable to any Train Operating Company website
  • Deep integration with third party systems for live train information, unplanned disruption and ticket buying
  • Tools for customer information and train planning teams to manage information flows direct to customers
  • Devops work to design and commission scalable cloud hosting with physical backend infrastructure

 

Visit Isles of Scilly 2014 - 2018

Features
PHP, MySQL, CSS, XHTML, AJAX, JavaScript, Varnish, Memcache
Client
Wolf Rock Marketing / Islands' Partnership
Links
www.visitislesofscilly.com
Year
2014

2018 Update - In December 2018 the site was moved over to an integrated online booking portal system operated by tourism specialists New Mind.  Whilst some of the original design concepts made it over, it is a new look and feel with accommodation booking functionality.

2014 - 2018 Design, build and hosting of a tourism destination website

The Isles of Scilly are a special place and it was a great honour to be asked to build the website that promotes them to the world. The project was managed and delivered with Wolf Rock Marketing, who were a great agency to work in collaboration with.  

We built the website using an enterprise strength development framework, providing a solid technical platform for the many bespoke 'backend' management requirements. We set up hosting with CloudFlare CDN in front and a stack that includes Varnish and the latest PHP to ensure maximum performance.

It was a challenging project, but one of the most enjoyable, which won the British Destinations Website Homepage Award for 2014.

Judges' comments

The judges were highly impressed with the site's "bold use of photography, along with a comprehensive navigation structure.

"It was nice to see the use of more photography in use within the sub navigation menus to give the user even more of a feel of the destination.

"The site performed excellently on a range of devices including iPads and iPhones, ensuring a pleasant experience for the user regardless of the device they’re using. An outstanding winner."

Brasenose College

Features
Joomla
Client
Brasenose
Links
www.bnc.ox.ac.uk/
Year
2006 and still going!

Brasenose College is one of Oxford University's oldest colleges.  We did the original work on this site in 2006 and enjoyed our trips to the city of gleaming spires.  Whilst the Brasenose IT department manage most of it these days, we recently did some work on it to make it mobile responsive (yes, it was that old) and we handle integrations with third party systems when the need arises.   It's a simple site but interesting to see how the original design has held up over the decades.

Brands we've worked with

We spent six months working with the Altcom team developing an enterprise website for ScotRail, and can honestly say they are the best digital people I've worked with in over 25 years. Not only is their digital knowledge seemingly limitless, their measured and sensible approach was invaluable in shaping the scoping, strategy and build for the new site, which was highly complex with multiple automated feeds, plug in third party white-labelled areas and retailing. The project went live on time, to budget and exceeded our expectations, all delivered with good humour, sound advice and a monster work ethic! Thank you! Altcom will be my first port of call for digital going forward.

ScotRail

The latest news

NFC Smart rolls out on the Greater Anglia app

Mar 4, 2019

The end of February saw the roll out of NFC Smart on the Android version of the Greater Anglia mobile app created by Altcom.

2018 Web roundup

Dec 27, 2018

On the web front 2018 saw us make advances in delivery of high availability high performance hosting in the cloud for less costs, and some innovative work on web platform structure through the use of APIs.

2018 App Roundup - ITSO, Smart, Railways and Host Card Emulation

Dec 27, 2018

A busy 2018 saw Altcom deliver app based NFC solutions for customers ranging from remote ticket download solutions to host card emulation, and then advance the technology for in-app live train information.

Job vacancy: Senior Web Developer

Apr 20, 2018

We're looking for a senior web developer to join our integrated team developing high-profile web and mobile app projects.

Job vacancy: Mobile App Developer

Apr 20, 2018

We’re looking for an experienced mobile app developer to join the team.

Privacy Policy

Jan 4, 1980

altcom is committed to protecting and respecting your privacy.

For the purpose of the Data Protection Act 1998 and subsequent legislation, the data controller is altcom Limited, registered with the Information Commissioner under registration number.

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

(1) What information do we collect?

We may collect, store and use the following kinds of personal data:

(a) information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views;

(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;

(c) information that you provide to us for the purpose of registering with us;

(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;

(e) any other information that you choose to send to us;

(2) Cookies

We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may send a cookie which may be stored on by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you.Most browsers allow you to refuse to accept cookies. This will, however, have a negative impact upon the usability of many websites possibly including this one;

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website.

Google will store this information. Google’s privacy policy is available at:
http://www.google.com/privacypolicy.html.

(3) Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a) administer the website;

(b) improve your browsing experience by personalising the website;

(c) enable your use of the services available on the website;

(d) send you general (non-marketing) commercial communications;

(e) send you email notifications which you have specifically requested;

(f) send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

(4) Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

(a) to the extent that we are required to do so by law;

(b) in connection with any legal proceedings or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and except as provided in this privacy policy, we will not provide your information to third parties.

(5) International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

If you are in the European Union, information which you provide may be transferred to countries (including the United States) which do not have data protection laws equivalent to those in force in the European Union. You expressly agree to such transfers.

(6) Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

(7) Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

(8) Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

(9) Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

(10) Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to [email protected] or by post to altcom Limited, 13 North Parade, Penzance, Cornwall, UK, TR18 4SL

NFC Smart rolls out on the Greater Anglia app

Mar 4, 2019

The end of February saw the roll out of NFC Smart on the Android version of the Greater Anglia mobile app created by Altcom.  The feature allows users to download new products and updates to their Greater Anglia ITSO Smart Card using a protocol called Remote Ticket Download (RTD) Part 11.   The work was carried out with Greater Anglia, the Rail Delivery Group and Rambus (who provide the Card Management System and the RTD Part 11 SDK for the app).

This is one of several ITSO Smart solutions Altcom has been working on with Rambus for use by UK train operating companies.

2018 Web roundup

Dec 27, 2018

2018 was a year of AWS hosting innovation, headless web platforms and APIs.  Our rail customers needed new front end, back end and API developments (with lots of integrations with third party services). And we completely rebuilt the Falmouth University website from the ground up using the same core platform but with lots of new features and an almost totally flexible mechanism for building pages.

On the hosting front our architect and build approach raced to keep up with the relentless pace of development at Amazon Web Services.  It seems every week they release new features.  We've been working on developing a high performance Cloud Formation / Elastic Beanstalk continuous integration approach to High Availability, Multi-zone solutions with Disaster Recovery that don't break the bank.  We launched our first installation this year.  A lot of the learning input came from the work we had done with very high load App servers using Elastic Beanstalks.  We'll be writing up a paper on it in the New Year to share as a case study.  

 

 

2018 App Roundup - ITSO, Smart, Railways and Host Card Emulation

Dec 27, 2018

It was a busy year on the mobile app front.  At the start of the year we were working on delivery of a tablet app to support Abellio Corporate Travel.  They set up and manage large Season Ticket schemes for employees on behalf of big institutions.  Our mission was to create a solution that would allow one or more tablets to be located in the client offices so staff could walk up and hold their ITSO Smartcard against it and automatically download their Season Ticket to their ITSO Smartcard via the magic of NFC and the RTD (Remote Ticket Download) using the Rambus RTD SDK (look at the Rambus website if you want to know more). 

The next focus was on delivering a Host Card Emulation pilot to remove the need to carry a Smartcard at all.  The ITSO card is delivered on the phone digitally.  The pilot launched and work is in progress to take it to a public launch - a first in the UK rail network.  You can find out more about Host Card Emulation on the Rambus website.

Other developments included bringing together Real-Time Journey Planning from NRE with their Live Departure Board technology for improving in-app info on live trains, in particular multi-leg journeys. It was a very complex piece of work which no other independent has succeeded with.  This was launched in November and the plan is to migrate it to the web interfaces as well.

Job vacancy: Senior Web Developer

Apr 20, 2018

Job title: Senior Web Developer
Hours of work: Full time
Job type: Permanent
Salary: Competitive plus pension
Salary details: Dependent on experience and skills
Job sector: Software development
Place of work: Penzance

Role and responsibilities

The role involves working in an integrated team developing high-profile web and mobile app projects. Duties will include web and app software development, implementing test programs, preparing documentation and providing client support. The initial duties will also include investigating the potential of new technologies such as web accessible AI and website push notification.

Essential requirements and skills

  • In-depth knowledge and experience of Python and PHP
  • Knowledge and experience of responsive web design and modern user interface technologies
  • Experience with Drupal 7+ and Joomla web platforms
  • Experience of browser/server communication formats, such as JSON and XML
  • Linux web server configuration experience
  • Fluent in spoken and written English

Desirable requirements and skills

  • Extensive experience of NoSQL database development, such as MongoDB
  • App development experience
  • Knowledge of website push notification protocols
  • Educated to degree level in computer science

Other application details

Candidates accepted for interview will be required to participate in written tests.

altcom is an equal opportunities employer.

Applicants must only apply if they can provide evidence of eligibility to work in the UK.

Company information

altcom has been delivering world class web design and development projects for more than 20 years. We create user centric web platforms, mobile apps, bespoke software and mapping solutions.  Major clients include a number of UK rail franchises, the London Transport Museum and Falmouth University. We also have a strong background and active business in software for processing and analysis of seismic data for the hydrocarbon and geothermal industries. Our microseisgram processing and QC software is used by oil and gas industry operators around the world. We are also ISO9001:2015 certified for “software design, development and licensing”.

This project will be supported by:

“Superfast Business Cornwall and Isles of Scilly” as part of the Convergence Programme funded by the European Regional Development Fund (ERDF).

Job vacancy: Mobile App Developer

Apr 20, 2018

Hours of work: Full time
Job type: Permanent
Salary: Competitive plus pension
Place of work: Penzance

Role and responsibilities

We're looking for an experienced mobile app developer to join the team - to support the entire mobile application lifecycle (concept, design, test, release and support). The role will involve working in an integrated team developing high-profile mobile applications. You must have proven experience as a mobile developer, with recent experience in designing, developing and deploying mobile applications with Apache Cordova.

Essential requirements and skills

  • Knowledge and experience of responsive web design, including HTML5, CSS3, Javascript/jQuery
  • In-depth knowledge of Apache Cordova
  • Experience of Android and iOS app development and deployment
  • Automated testing with Appium and Selenium
  • Experience with consuming REST APIs
  • Fluent in spoken and written English

Desirable requirements and skills

  • Educated to degree level in computer science
  • Experience with integrating SOAP APIs
  • Amazon Web Services experience, especially with Elastic Beanstalk/EC2/API
  • Gateway/RDS
  • PHP 7
  • MySQL/MariaDB
  • Working knowledge of Objective-C and/or Java

Privacy Policy

Jan 4, 1980

altcom is committed to protecting and respecting your privacy.

For the purpose of the Data Protection Act 1998 and subsequent legislation, the data controller is altcom Limited, registered with the Information Commissioner under registration number.

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

(1) What information do we collect?

We may collect, store and use the following kinds of personal data:

(a) information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views;

(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;

(c) information that you provide to us for the purpose of registering with us;

(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;

(e) any other information that you choose to send to us;

(2) Cookies

We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may send a cookie which may be stored on by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you.Most browsers allow you to refuse to accept cookies. This will, however, have a negative impact upon the usability of many websites possibly including this one;

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website.

Google will store this information. Google’s privacy policy is available at:
http://www.google.com/privacypolicy.html.

(3) Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a) administer the website;

(b) improve your browsing experience by personalising the website;

(c) enable your use of the services available on the website;

(d) send you general (non-marketing) commercial communications;

(e) send you email notifications which you have specifically requested;

(f) send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

(4) Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

(a) to the extent that we are required to do so by law;

(b) in connection with any legal proceedings or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and except as provided in this privacy policy, we will not provide your information to third parties.

(5) International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

If you are in the European Union, information which you provide may be transferred to countries (including the United States) which do not have data protection laws equivalent to those in force in the European Union. You expressly agree to such transfers.

(6) Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

(7) Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

(8) Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

(9) Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

(10) Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to [email protected] or by post to altcom Limited, 13 North Parade, Penzance, Cornwall, UK, TR18 4SL

How to reach us

altcom Penzance Show

altcom London Show